Key Takeaways: Most businesses are using AI in some form, but very few are generating meaningful returns from it. Two-thirds of organizations remain in the piloting or experimentation phase without a clear path to scaling, according to McKinsey’s 2025 State of AI survey. The problem is almost never the technology. It’s the absence of a […]
How to Stop Your AI Project from Getting Stuck in 2026 Read More »
Is New Technology Making Work Harder for Your Team…Or Easier? In This Issue Welcome to the May 2026 edition of our Technology Insider newsletter! Many business owners assume constant tech changes must be overwhelming staff. New systems, new tools, and now AI appearing everywhere. But recent research suggests something different is happening. This month, we
Generative AI has become a regular part of how employees work, often well ahead of any formal policy. Research finds that the average organization now experiences 223 incidents per month of employees sending sensitive data to AI tools, double the rate from a year ago. Shadow AI breaches carry an average $670,000 premium over standard
Why Every Small Business Needs an AI Governance Policy Now Read More »
Your employees are almost certainly using AI tools you haven’t approved. Research shows that 59% of employees use unapproved AI at work, and most of them feed those tools sensitive business data. This post explains what shadow AI actually looks like in a small business, why it’s a data security issue and not just an
The Hidden AI Risk Sitting Inside Your Business Right Now Read More »
Microsoft launched Copilot Checkout in January 2026, allowing users to complete purchases directly inside an AI chat window without ever visiting a retailer’s website. ChatGPT rolled out a similar feature in late 2025. These tools are designed to make buying frictionless, and they’re available to your team right now through tools they already use. For
Microsoft Copilot Can Now Make Purchases. What’s Your Policy? Read More »
Would Your Business Survive a Serious Cyberattack? In This Issue Welcome to the April 2026 edition of our Technology Insider newsletter! If a cyberattack hit your business tomorrow, would you make it through? Most owners never stop to answer that honestly. It’s easier to assume the risk belongs to someone else, a bigger company, a
Agentic AI is the next phase of artificial intelligence. Instead of just answering questions like ChatGPT, it takes action across your systems. It can manage workflows, make decisions, and execute tasks with limited human input. For small businesses, this means faster operations, lower overhead, and better customer service. But it also introduces new security risks,
When Scams Stop Looking Like Scams In This Issue Welcome to the March 2026 edition of our Technology Insider newsletter! This month, we’re focusing on a problem many businesses are quietly struggling with: Phishing attacks that are getting harder to recognize and easier to fall for. These messages no longer look clumsy or suspicious, and
AI-powered browsers promise faster research, automated summaries, and built-in copilots. But in a business environment, they also introduce serious risks. These tools may process sensitive data, capture browsing behavior, integrate with SaaS platforms, and store information in ways you do not fully control. Before allowing AI browsers at work, small businesses must evaluate security, compliance,
The deepfake CEO scam is a fast-growing threat where attackers use AI voice cloning to impersonate executives and pressure employees into sending money or sensitive data. It feels more real than email scams because victims hear a familiar voice asking for urgent action. Small and mid-sized businesses are prime targets because they rely on trust,
