Customer Service

Customer service has a huge impact on the success (or failure) of a company. Use these ideas to establish excellent customer service.

Make Ethics Your Competitive Advantage

Ethical Business

In times of uncertainty, an ethics-based culture of trust is essential for your business to prosper. Basic compliance with regulatory standards like HIPAA, PCI, or SOX is not enough. Don’t just “check the box”, make it an integral part of your business growth strategy. Ethics creates trust Trust builds loyalty Loyalty inspires passion Passion drives …

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7 Steps for Establishing Exceptional Customer Service

portrait of happy customer buying car

If you’ve ever managed any business or worked in customer service, you’ll know just how important it is to keep customers happy. Customer service has a huge impact on the success (or failure) of a company. Provide a good product and good customer service, and people will keep coming back. Provide a good product with …

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4 Reasons to Setup a Chatbot for Your Business

woman on phone with chatbot

Have you ever thought about using messenger marketing to boost your business? If you’re looking to boost your marketing efforts, you should definitely consider setting up a chatbot. Messenger bots are becoming increasingly popular. The AI-powered machines make it easy for businesses to interact with their customers, attract new leads, and increase conversions. Recent consumer …

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