Customer service has a huge impact on the success (or failure) of a company. Use these ideas to establish excellent customer service.
In times of uncertainty, an ethics-based culture of trust is essential for your business to prosper. Basic compliance with regulatory standards like HIPAA, PCI, or SOX is not enough. Don’t just “check the box”, make it an integral part of your business growth strategy. Ethics creates trust Trust builds loyalty Loyalty inspires passion Passion drives …
When you set goals for your business this year, there’s a good chance one of those goals was tied to growth. It’s a common goal. You have your eyes set on acquiring new customers. You’re ready to take their business to the next level. The challenge, however, is getting to that next level. If you …
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If you’ve ever managed any business or worked in customer service, you’ll know just how important it is to keep customers happy. Customer service has a huge impact on the success (or failure) of a company. Provide a good product and good customer service, and people will keep coming back. Provide a good product with …
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The business world is a competitive space, especially if you are operating in online markets. Consumers have their pick of options for most products and services so you have to be doing something special to stand out from the crowd. The good news is that it is possible to find your niche and score yourself …
Modern business is all about finding ways to stand out from the crowd. Good branding is an effective way to do this, but sometimes you need to do that little bit extra. Here are five creative ideas that will help you to wow your customers. 1. Send Handwritten Notes With Packages Get personal by sending …
Have you ever thought about using messenger marketing to boost your business? If you’re looking to boost your marketing efforts, you should definitely consider setting up a chatbot. Messenger bots are becoming increasingly popular. The AI-powered machines make it easy for businesses to interact with their customers, attract new leads, and increase conversions. Recent consumer …
