TL;DR: We’ve published a free Home Device Security Guide that walks a non-technical person through locking down a Windows PC, Mac, Android phone, iPhone, and home Wi-Fi router, step by step. It exists because the weakest link in most small businesses is now a personal device at an employee’s kitchen table. Read it online, download
The AI Tools Your Team Is Secretly Using Right Now In This Issue Welcome to the November 2026 edition of our Technology Insider newsletter! AI is starting to take on tasks that used to sit squarely with your managers, from tracking deadlines to answering routine questions. This month, we look at what that could mean
Is your team learning about AI from the right people? In This Issue Welcome to the October 2026 edition of our Technology Insider newsletter! AI is becoming part of everyday business life. The challenge is making sure your people use it in ways that benefit the business. This month, we explore why practical AI training
TL;DR: AI phishing emails no longer carry the spelling and grammar mistakes businesses were trained to spot. The FBI added AI as a crime category for the first time in 2025, tied to nearly $893 million in losses. The warning signs that still work are in what a message asks you to do. Build one
How to Spot AI Phishing Emails That Read Perfectly Read More »
TL;DR: When AI tools don’t connect to your systems, people fill the gap by copying, pasting, re-checking, and correcting. That’s transport work, and it’s invisible because it feels productive. Sort your team’s tasks into transport and judgment, count the transport minutes for two weeks, and you’ll have a number worth acting on. There’s a specific
Is AI Making Your Team Busier Instead of Faster? Read More »
TL;DR: OneDrive is your own space and SharePoint is the team’s space. That one rule solves most Microsoft 365 file chaos. Anything more than one person touches belongs in SharePoint or a Teams channel, which are the same storage. Keep drafts and personal work in OneDrive. Files left only in a personal OneDrive get hard
OneDrive vs SharePoint: Where Should Your Files Live? Read More »
TL;DR: Vendor risk gets managed as procurement, which is why renewals feel exhausting and exposure keeps growing. Every supplier holding your data or connected to your systems is part of your attack surface, and third parties now feature in nearly half of all breaches. Build one list of who can reach what, give it an
Vendor Risk Isn’t a Contract Problem. It’s an Access Problem Read More »
TL;DR: Microsoft is using AI agents to find vulnerabilities in Windows before attackers do, and it’s working. The catch is that more flaws found means more patches shipped, while attackers get the same tooling and close the gap between disclosure and exploitation. Vulnerability exploitation is now the top way businesses get breached. Your patch window
AI Is Finding Security Flaws Faster. Can You Patch Faster? Read More »
TL;DR: Cloud outages are no longer rare events, and you can’t fix one from your end. A one-page continuity plan keeps your team working and your customers informed while you wait. Cover five things: which tools are critical, a backup way to communicate, what you need available offline, who’s in charge, and where to check
Cloud Outage Plan: The Five Questions to Answer Now Read More »
TL;DR: Most IT decisions feel political because nobody was ever assigned to make them. Speed versus control, replace versus defer, security versus commercial pressure: these are business trade-offs sitting in an ownership gap, and IT absorbs the blame either way. Shadow AI is the current proof. Name the decider, name the default, and most of
Why IT Decisions Turn Political and What Actually Fixes It Read More »
